Experts in:

English to Chinese

Translation and Interpreting

Brand and IP Protection

Marketing and Social Media

Our COVID-19 commitment
Tel: 1300 792446
Design your Chinese brand
Design your Chinese brand

Enjoy a customised Chinese brand and profile to protect your China future and resonate with your Chinese buyers

Create your ideal message
Create your ideal message

Ensure your China materials are correct, tailored to your audience values, and speak their language

Find your Chinese buyers
Find your Chinese buyers

Start with the right strategy, propel the right Chinese messages and connect to your Chinese audience on their preferred channels

We help businesses who want to break into the Chinese market but are unsure how to communicate their product and service offering by providing accurate and culturally targetted translation and marketing services so the business can attract interest, protect its IP, and grow in the world’s largest market.

We have a simple process that works:

Develop a strategy
Develop a strategy

Develop a strategic plan to help smooth your entry to the China market.

Become China ready
Become China ready

Translate and protect your collateral ready for your Chinese audience.

Enter the markert
Enter the market

Enter the market through the optimal channels and accelerate your China journey.

To succeed in the Chinese market you must communicate in Chinese. The good news is you don’t need to start learning Mandarin. Through our straightforward process, Chin Communications’ Chinese translators and marketers have helped thousands of businesses enter the market successfully. With the right plan, the right translations and the right channels, you’ll build an effective business in the China market.

The first step is a phone call away – 1300 792 446

Call Us 1300 792 446

Request a

Get a Free Quote

Any questions? Contact the helpful Chin Communications team.

Client Reviews

You will benefit greatly from having them in your corner

Over the last decade, I have been greatly assisted by Charles Qin and his team at Chin Communications in our engagement with China. Running a high-level training program demands outstanding communication skills, advice and support. Our education program was singled out by the Chinese President as of great value. Chin has won several awards for this work. If you want great communication, language translation and China strategic advice to help your organisation succeed in China, contact Chin – you will benefit greatly from having them in your corner.

Professor Allan Fels AO, former Dean, Australia New Zealand School of Government

We couldn’t have done it without Chin.

The impact Chin has had on our business is beyond words. What started out as more Mandarin translation and interpreting support has morphed into advice, business introductions, China insights, strategy and ongoing support. We now have an enterprise up and running in China and going great guns. We couldn’t have done it without Chin. Huge thanks to all the team.

Jim Tanner, CEO, Enviss

Highly professional, fast and efficient service

"I wanted to thank Chin Communications, and Kate in particular, for their highly professional, fast and efficient service in a recent translation service they provided for us. Up against some pretty tight timelines, their calm manner and eye for detail delivered an excellent result and they were extremely easy and pleasant to work with. They go the extra mile to make sure you have exactly what you need, when you need it. I would highly recommend them to anyone and will certainly be using their services again in our goal to tour our productions to China."

Teena Munn, Circus Oz

Their clear and courteous manner is a pleasure to deal with

"I have found Chin Communications to always be approachable, flexible and quick to understand and act on the needs of our growing business, and would recommend them highly to anyone. Their clear and courteous manner is a pleasure to deal with."

Carol Gordon, Ego Pharmaceuticals

Thank you to Chin Communications for the great and fast result. I'll be using your services again!!!

"I had an important meeting to attend at noon the day after the Queen's Birthday Long Weekend. The job was to interpret an 11 page PPT. Request was sent on the Friday afternoon before the long weekend and I received it 1/2 an hour before my meeting. This was just in time for a piece of work which I was complimented on. This was completed professionally and my buyers asked who interpreted it for me as it was very well written!!! Jen was very attentive and helpful! Thank you to Chin for the great and fast result. I'll be using your services again!!!"

Amanda Essery, Lovekins Natural Baby Skincare

The importance of having the correct business cards cannot be underestimated!

"Kate and David from Chin Communications made our first foray into doing business in China a far less daunting experience. The importance of having the correct business cards cannot be underestimated! They were very helpful with helping choose the correct titles and look of our our new dual language cards, and even provided a folder of tips for doing business with China, all delivered in a very timely fashion. I cannot recommend their services highly enough!"

Libby Pashley, Big Bang Sound Design

The quality of work from Chin Communications was delivered swiftly and professionally with a high level of customer service.

"It was a pleasure working with Kelly and the Chin Communications team. The quality of work from Chin Communications was delivered swiftly and professionally with a high level of customer service."

Grace Wilson, The Australian

Professional from start to finish

"Kate and the team were so professional from start to finish with our project! We had a large 14+ page booklet for the team at Chin to translate, and it was done in around 7 business days, to an amazing standard. My Asian colleagues commented as to how professional the whole job was, and that they feel it will aid there business immensely as they present our products to retailers throughout Asia. The follow up was great also, just to ensure that we were happy!! Thanks Guys!"

Leigh Edward, Ferndale Confectionery

They are highly skilled, have a great turn around time

"I highly recommend the team at Chin Communications, they are highly skilled, have a great turn around time, and are a all round pleasant team to work with!"

Bella Twomey, Dig + Fish

Their translation and interpretation services are second to none

"We have used Chin for over ten years. Their translation & interpretation services are second to none. Delivery and high quality of Chinese translation is of great importance, especially when you are doing business with China and Chin delivers this in spades. Charles Qin, for example is the best in Australia. He has conducted translations for Prime Ministers and Politicians for both Australia and China. Always friendly, supportive and when required will not stop working on your projects until they finish. We highly recommend Chin for your translations and interpretation requirements from business cards to more complicated documentation or when you next meet with a Chinese delegation and require interpretation services."

Caterina Nesci, La Trobe Financial Services

The Chin Communications team are great to work with!

"The Chin Communications team are great to work with! The work they provide is always 100% and have a fast turn around time. They are good at accommodating to their clients needs. Well done team!"

Martine Balit, Macquarie University

Always incredibly impressed and pleased with the quality of their service

"I have worked with Chin Communications on a number of translations and I am always incredibly impressed and pleased with the quality of their service.
I often flood them with lots of designs and unreasonably short dead lines, and Kate and them team always deliver! They are a friendly team, always willing to go the extra mile. Could not recommend more! Thank you Kate, Bruce and the entire team at Chin Communications. Keep up the good work, because I will keep sending it your way!"

Madeline Guy, Freedom Foods

A very satisfying experience both for me and the participants!

"I regularly give presentations to visiting Chinese executives on Employment Law in Australia. The most recent presentation was for the IPA with Kelly Tang as my interpreter. While Kelly was unfamiliar with some aspects of the law, she asked clarifying questions so that her translation was as perfect as possible. It was a very satisfying experience both for me and the participants! Thanks Chin Communications for providing Kelly."

Margaret Harrison, Our HR Company

Working with Chin Communications was an absolute pleasure

"The customer service was outstanding, they really took the time to find out more about the company and the message that we were trying to get out there.
The turnaround time from start to finish was quick and without fuss, definitely coming back! Thank you."

Lisa Mottershead, Australian Wool Network

Their ability to constantly deliver to tight schedules and all with their trademark friendly professionalism always inspires

"Over the past few years I have worked with Chin Communications to translate a number of business documents into Chinese – ranging from complex commercial agreements to formal business letters and business cards. Their advice and translated content have been consistently accurate and high quality, and their ability to constantly deliver to tight schedules and all with their trademark friendly professionalism always inspires. Thank you Kate, Charles and team!"

Megan Fraser, Lonely Planet

Would not use anyone else for this type of work

"As always, these guys are beyond helpful and professional. Would not use anyone else for this type of work."

Donna Meredith, Keystone Corporate Positioning

President Xi Visit - the interpreters - they were gold for us!

"I would just like to say on behalf of the Police Commanders, Protocol and Communications people here – that your interpreters did a fantastic job for us today – please pass on our thanks to all involved – Charles, Bruce, John, Catherine, Candy, Marcus, Cathy, Kelly, Jing Jing and Vera (I hope I’ve mentioned everyone) - they were gold for us."

Phil Foulston, Department of Premier and Cabinet, Tasmanian Government

Best interpretation team in the region!

"I am writing to thank you for your great efforts in assisting us make the 2013 China Advanced Leadership Program a great success. Once again this year, the delegation greatly valued the quality and calibre of simultaneous interpretation in the program and appreciated the expertise of our interpretation team. Furthermore, the ANZSOG team feels privileged to work with the best interpretation team in the region! Since 2011, we have found your services to be unparalleled in value and reliability. We are also extremely grateful to have the cultural expertise of Chin Communications on hand during the program as we continue to navigate the process of high level relationship building with China."

Nina Dynon, ANZSOG

Over and Above Simply Translating the Content

"Chin Communications was excellent to work with on our project. They got all work back to us very quickly and were always available for any questions and gave us recommendations over and above simply translating the content we had produced. We would definitely use them again."

Andreas Wenzel, Clean Energy Council

Invaluable guidance on cultural etiquette

"The team at Chin Communications have provided outstanding service. Quick and easy to deal with, Chin Communications have not only completed translations for us but also provided us invaluable guidance on cultural etiquette which has yielded very positive feedback from our clients. Thanks Chin Communications!"

Stefanie Uzunovski, ShineWing Australia

A great advantage getting the message across

"Bruce, just a quick line to thank you for carrying out the Chinese inductions for us. The feedback was first class and we feel that this has been a great advantage in getting the safety message across to our Chinese contractors. There was a genuine feeling that each of the 400 guys had real "engagement" in the induction process.
Thanks for your patience and excellent communication skills."

Chris Morgan, USG Boral

Impressed by the quality

"IPA China delegations were impressed by the quality of the interpreting services provided by Charles, Bruce, Kelly and John respectively which directly contributed to the success and smooth delivery of our training programs. All interpreters were well prepared prior to each session, performed well during the session and facilitated smooth communication between presenters and delegates in an effective and efficient way."

Jane Gao, Institute of Public Accountants

Utmost confidence

"I engage Chin Communications for key ApoPharma activities requiring translation in China and have utilised Kate and the team at Chin for more than three years. Chin Communications provide translation for me across a diverse range of resources including event materials, email communication, teleconferences, highly technical medical terminology on faculty powerpoint slides and interpreter services inclusive of headsets for delegates. From start to finish they are professional and prompt. I consider Mr. John Zhou part of the team at ApoPharma, he goes above and beyond to deliver great service and continues to provide his feedback about each activity. I have the utmost confidence in Chin Communications and have no hesitation in recommending them."

Louise McLaren, ApoPharma

Finished product is fantastic

"I recently used Chin Communications for translation of a video. From the very beginning Chin Communications were helpful and provided a high level of communication and service. The finished product is fantastic and was delivered in a timely manner. All throughout the process I received updates and was confident in Chin Communications delivering a great finished product."

Mairead Whelan, City of Warrnambool

Consistent support with translation made the difference

Yingde Investment Pty Ltd has recently won a multi-million dollar Supreme Court case in which Chin Communications was a critical partner. Their translating and interpreting work not only helped build our arguments but in the court discovered critical pieces of evidence which bolstered our case. They also picked up court interpreting errors that could have changed the course of the case.
The case was extraordinary because all the evidence is in Chinese and the witnesses don’t speak English. Chin was with our legal and executives team every step of the way and this consistent support with translation made the difference.
Thanks to Charles, Elaine and team for your every effort. Your ongoing partnership is even more valuable!

Wade Guo, Yingde Investment Pty Ltd

Chin Communications delivers great translations (written and spoken)

As a Chinese speaking lawyer, the importance of accurate translation support when there are Chinese parties involved in a case is non-negotiable. Having a great translator can make or break your case, literally. Chin Communications delivers great translations (written and spoken).
I’ve worked with the translators and interpreters at Chin for many years. If you have Chinese clients or parties, my strong advice is to get in touch with the Chin Communications team and get their translation support on your side.

Liming Huang, Partner, Corrs Chambers Westgarth

Chin have a deep understanding of Australian and Chinese circumstances and culture

My firm has valued the translation services of Chin Communications over many years during which I’ve also observed the team in action interpreting at many high-level events. They have a deep understanding of Australian and Chinese circumstances and culture which is a huge bonus to a client.
As a lawyer with decades of corporate experience in China, I use interpreters and translators regularly. Good translation is a key factor in successful transactions.
Chin is widely regarded for the results they deliver for their clients – including my firm – whether written documents and contracts or interpreting for client negotiations and meetings. They help deliver excellent outcomes.

Robin Chambers, Chambers International Lawyers

The quality, consistency, timing, delivery and pricing of their work is second to none

“We have worked with Charles, Kate and the team at Chin Communications over the last 7 years. We mainly use Chin Communications to provide translations for technical financial product disclosure documents and first draft translation of legal documents. The quality, consistency, timing, delivery and pricing of their work is second to none. We wouldn’t use anyone else to do this work in Australia and strongly recommend Chin Communications to our partners and clients.”

Eugene Chen, Partner & Head of China Practice

I appreciate that Chin Communications’ work is of a high standard

We have engaged Chin Communications on a number of occasions over the years for translation of legal documents, interpretation during conferences and, more recently, interpretation during a Supreme Court trial. They have always been responsive to our requests, particularly in relation to urgent tasks. As someone who also speaks Chinese, I appreciate that Chin Communications’ work is of a high standard. In particular, Professor Charles Qin has assisted us with urgent translations and court interpretation services. His interpretation during the court trial was efficient and highly professional, which contributed to the overall smooth running of the trial.

Xi Wang, Associate Norton Rose Fulbright

Chin are an absolute pleasure to work with

Chin are an absolute pleasure to work with and in tight timeframes enabled us to front a recent conference in China with a polished set of digital resources in Mandarin which really helped us stand out from other exhibitors.

Sarah Gildea, Live Person

Five star experience. Five Star result. (Japanese, Korean translation and layout)

The team at Chin Communications have meet and exceeded their required service expectations with a high degree of diligence, professionalism, punctuality and courtesy.
Their guidance in setting realistic service-delivery expectations during the quotation process has enabled me to advise my clients accordingly—enabling realistic and achievable deadlines—and highlighting well-rounded and professional service delivery. Thank you and well done.

Paul Gunning, Department of Industry, Innovation and Science

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